Alyssa their representative who first came out to fill out the paper work was friendly and very informative. Came to our home with real samples of the replacement items. The appointment was made at my convenience both date and time. The workers Al and Gus both worked well together. Not once did I hear any arguing or get impatient with one another. From the beginning Al asked us for any questions that we might have and answered them and set us with peace of mind. They were professional, courteous, and pleasant. Came in on time. Finished the job in one day. Cleaned up in between projects to the very end. They laid down work covers over my wooden floors to protect from scratches. Yes I highly recommend Zellers NWI Baths. Both my husband and I are very satisfied with the completed work.
Professional company and did a great job with installing our new tub and vinyl walls. If we ever need work like this done in the future, they will get our business.
Denim, Ed and Raymond was FABULOUS and I would definitely hire them again and again 🤩🤩
Shower install only!
Very happy with the quality.
Crew was on time, professional, and responsive to all of my questions. Crew made every effort to minimize dust seeping into adjacent master bedroom. Job completed when promised. Very pleased with the entire experience.
Very Professional and Great Work!!
Remodeled my bathtub and shower and did a great job
Remodeled my bathtub and shower and did a great job
I am EXTREMELY happy with my bathroom remodel. I wasn’t sure of what to expect since this wasn’t one of the big, national companies. But they were fantastic! They were very open about the process. They kept in touch, and the products came in much more quickly than they had estimated.
I financed through the company they work with, Service Financial (I’ve used them in the past). The financing was applied for online but didn’t go through until after the job was complete and I informed them that the work was done properly.
The installer was excellent, and went above and beyond with the details to make sure everything was the way I wanted it; from placement of shelves to height of the valve since it was a bathtub conversion. He finished the edges where it met the walls perfectly.
My husband is a stickler for cleanliness and he was grumpy afterward, knowing he would have to clean up the garage where they were cutting the panels. He came back in the house with a look of shock. The construction helper who was doing clean-up had done such a perfect job, that he didn’t have to touch anything.
The guys did a very nice professional job in a timely manner. And it looks just great.!
Quality work and materials, job well done, recommend them for your job to be done
My bathroom looks BEAUTIFUL. The whole remodel went smooth with very nice workmanship. I will definitely use them again for any future projects.
When they scheduled the install date, they were here right on time, and were even done a little early!!! Everyone we dealt with was very professional, respectful, and courteous. I will absolutely use them again, and will tell everyone I know about this company!! They made it very easy to get this project done!!
They completed the job on time and cleaned up so it was left spotless They did excellent job and hauled all the old bathtub away. I am very satisfied with the work that was done
The two workers were very professional and did a great job and a complete clean up when the job was done
Two small hiccups, but customer service and installation crew were right on it to make everything right. The installation crew was the BEST! kept everything clean and was very careful. Very professional and answered every question.
I couldn’t be happier ❤️Being a first time home owner to an older house I was a bit hesitant at first. Everyone here made sure to make me feel comfortable, and they were so professional. I can’t believe it only took one day!
Zeller did a great job on our new shower..very excited to have a better shower in place for our family!
We love our new, GORGEOUS, shower remodel!
The job was beautifully done the workers cleaned up after themselves and they were very professional
My grandmother purchased a walk-in tub with all the works from this company. Chromatherapy, aromatherapy, jets, and the beautiful Arctic Ice walls! It really pops against the chrome fixtures. This tub has really increased her living quality and accessibility at home, and we’re so grateful to NWI Baths for providing us with their knowledge and professionalism!
Alyssa was very helpful when we ran into an issue after installation. Our new tub did not meet our existing flooring so they had to come back out and do some patch work to seal the bottom of our new tub. The caulking is a little messy/uneven but overall we like our new bath and shower. They were great at communicating with us every step of the way!
I highly recommend this company They were so courteous, professional and affordable! I love the fact that their staff was so efficient
Installers were very professional and friendly.
I was a little nervous having someone come in my house but they made it such an easy and reassuring process
They came in and got the job done in a timely manner, they were very resourceful and the installation job was great
The two men who came to do the installation definitely knew what they were doing and they were very polite and accommodating. They let me take pictures of the project at different points in time during the day
Kept things very clean. Very happy with the way it turned out
NWI Bath Tub to Shower conversion. I live in Hobart, Indiana and NWI Bath came and three days totally changed my bathroom. The work they did was very good and
Al, the installer was very good my bathroom looks great. I would give AL five stars. I can’t praise the Quaitly enough.
NWI baths hit it out of the ballpark with our 2 shower and tub replacements! Our tub and shower update to an acrylic product is high quality and absolutely beautiful! Al’s installation work is impeccable! He is very thorough from start to finish. Al made sure we were involved with all decisions about plumbing and accessory placements (shelves/bar/etc). He and his assistant were always polite, left the work areas clean and protected their travel area in our home. We really can’t say enough about how awesome the whole installation experience was. Our first contact was with Ross, who helped us pick our bathroom options with his product knowledge and experience. Then came the coordination with Alyssa, who scheduled our install, ordered our product, answered additional questions and even helped with shower head ideas. Financing has been an easy process as well (thank you Kathy!). Alyssa had us scheduled and ready to run smoothly. After this wonderful experience, we decided to replace our third shower with NWI Bath. We would give more stars if we could!! Update: the third shower system turned out just as beautiful as the first two!! We are so happy with choosing Zeller NWI Baths!! We recommend them to all!!
Tear down of old tub/shower and install new shower.
NWI baths hit it out of the ballpark with our 2 shower and tub replacements! Our tub and shower update to an acrylic product is high quality and absolutely beautiful! Al’s installation work is impeccable! He is very thorough from start to finish. Al made sure we were involved with all decisions about plumbing and accessory placements (shelves/bar/etc). He and his assistant were always polite, left the work areas clean and protected their travel area in our home. We really can’t say enough about how awesome the whole installation experience was. Our first contact was with Ross, who helped us pick our bathroom options with his product knowledge and experience. Then came the coordination with Alyssa, who scheduled our install, ordered our product, answered additional questions and even helped with shower head ideas. Financing has been an easy process as well. Alyssa had it all setup and ready to run smoothly. After this wonderful experience, we decided to replace our third shower with NWI Bath. We would give more stars if we could!! Update: the third shower system turned out just as beautiful as the first two!! We are so happy with choosing Zeller NWI Baths!! We recommend them to all!!
Great experience and the staff was very helpful and professional. I would like to give a extra thanks to my installer Al and Kathy for making my process nice and easy.
They were very professional, let me know everything they were doing and why. They did a beautiful job and it looks beautiful!!
A great company do do business with.
It was fate that I stumbled upon such a great company.
The bathtub was replaced by a shower and done very professionally by Al. It looks beautiful, so much better than before.
Al was the best installer. I highly recommend him.
The workmanship is awesome! I would highly recommend this company to anyone wanting their bath remodeled! I am over the moon happy with my new step in shower!!! Thank you NWI Bath and AL! I can’t wait to take my first shower in my new shower!!!!
Very happy & satisfied with the remodeling done in the bathroom. We had the bath tub removed & now only have a shower. Happy with the color chosen & work was very professional. ??
Very professional and polite installer. They did excellent work.
Al, our installer, was fantastic. He was courteous, profession, and cleaned up all the mess of our replacements. We had 1970’s fiberglass tub/showers removed and replaced with shower in one bath and tub/shower in other. VERY HAPPY!
These guys were amazing from Start to Finish. Professional, but not pushy. Listened to my needs and concerns. Explained exactly what I was getting, and the value. They were so clean and tidy during demolition day all the way to final installation. I knew I could go cheaper DIY at Home depot but I didn’t want to go thru the replacement process a year down the road because of cheap materials either. 10000% recommend!!!!!!!
Our installation expert was Adam. His work was excellent, fast and extremely professional. There were a few issues and he was able to solve the problems and kept our project on schedule. Everyone’s been wonderful through this experience. Thank you to everyone involved!
Brad was GREAT. Our new shower was done with professionalism, cleaned as he went. No mess after he left. Our SHOWER unbelievable IT IS BEAUTIFUL. LOVE IT. Shower shines!!
My tub to shower conversion is exquisite! The customer service we received from inception to end was top tier. Al and Luis did a marvelous job. They were very punctual and professional. Good-hearted gentlemen. They finished the job in a timely manner. We encountered a little bit of a discrepancy with the design because our bathroom is old and some measurements were off. However, that was resolved in a very professional, courteous, and efficient manner. Thank you to everyone at NWI baths! You guys are amazing!!
I have nothing bad to say about this company I would deffintely use them again. The installer arrived on time every day was very very pleasant to be around. He was proud of the work he does did not take any short cuts. Brad made sure every part fit perfect and was installed right. After the tear out of the bathtub and shower he said that a wall needed to be built without calling the company he just built and continued the installation. We are very happy with the entire job and would recommend them to anyone. We had no additional cost for the wall. My German Shepard (who we didn’t have to crate) and us very happy with Brad and entire installation and even the cleanup. Great company and fantastic installers.
They were very professional and do great work. I would definitely recommend, I’m so happy with the work
I had a new walk-in shower installed by NWI Bath. My installers were Al and Louis. They did a beautiful job. Al’s workmanship is outstanding and very precise! Everyone that I delt with at NWI Bath was very helpful, nice and polite. I would definitely recommend them.
NWI Baths were very professional from sales rep to installers. The bath/shower unit and blocked window is exactly what we were hoping for.
We had a new tub and walls installed! Looks fabulous . Our installers Al and Luis were FANTASTIC. Very respectful, friendly, clean and knowledgeable. This was an excellent experience and would use their services again!
The contractor who did my tub to shower installation was excellent!! He cleaned up and was very detail oriented. I’m so pleased
We are amazed at our new master bathroom! Great service from start to finish. Outstanding workmanship from the installers!!! Thank you so much!! EVERYONE!!!!
I was very happy with my patio door that was installed. Zeller was very helpful with updates during the whole process especially during the supply disruptions. I would highly recommend Zeller
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fantastic bathroom remodeling team. Would recommend!
Loved the product, Very Friendly and accommodating and did their best through the COVID-19 Pandemic
The team did an amazing job with my bath replacement and installation. From start to finish they guided me through the entire process. I love my new bathtub!!!
We were very pleased with the way our bathroom has turned out. The crew came at the time they said, went right to work. They worked without taking any breaks and cleaned up when they were done. The walls clean up very easily and always looks like it was just done.
The price was right. The installer was professional and left no trace that he was here. The results, even a year later are perfect.
After things got rolling the job went very well and done as promised and on time. Very easy people to work with.
The work was done very professionally and they did outstanding job cleaning up when finished. We recommend to any considering a bathroom project.
From the sales professionals, customer service, installers, and the finished results, everything ran smoothly. The installation itself was finished in 1 morning and 24 hours of sealing time to cure later, I have a gorgeous new bathroom that looks more than what I paid for, dries quickly, & the best part is so easy to clean. I’m so satisfied with the process and appreciate this company for adding to the ease of my daily life.
I recommend this company for its service. Their quick response to my initial request for an estimate, to their thorough explanation of the product, to their excellent customer service made this a pleasant experience. The wait time for product delivery and installation was short and the installers were in and out in no time!
Starting from initial sales representative, the representative was very helpful in providing cost-effective options. Provided detailed info on color options. The installation person was on-time and installed with excellent quality.
Exceptional experience -beginning with the one day installation and ongoing whenever I have a question or request. Everyone has been very pleasant, responsive and helpful. We have second bathroom we are planning to remodel in the future and when the time comes, I will be contacting them again.
We remodeled our basement bathroom and we have been getting raves from all of our friends on how nice it looks. The installer did an excellent job. Friendly company to work with.
We could not be happier with our tub to shower conversion! From the beginning to the end, it was remarkable. The installer was so polite and easy to have around and, a year later, the finished product is still as beautiful as the first day. We LOVE it!
The salesman was right on time for our apt, and took all the time needed to answer our question. So after some looking around we decided to move ahead, Well like any other job there was a few design changes which they were happy to help us with. well the material was ordered and an install date was made. The workman showed up on time and did a great job. There was some sheet rock problems that didn’t fall under the scope of our contract but they resolved them at no extra cost and we were really pleased. would we endorse them to others the answer is yes. Good work good people.
Awesome company to work with!! Flexible schedule, great opportunity to further your people skills along with amazing experiences with the co-workers and management! For anyone determined and open to a new challenge!
Crew was very professional and polite.Excellent workmanship, product was excellent quality. Overall everything that was done was the best by far.
We were so happy with the installation of our new tub liner. It was installed by a professional who knew from experience how to install properly. A year and a half later, it still looks like it was just done. We love our new tub and the ease of cleaning it!
I had the bathtub replaced in my guest bathroom and then a second shower replaced 6 months later. Good job both times, and the units still look brand new. Installers were neat and on time. Good experience overall
WOW! What a beautiful thing they did to my bathroom. I absolutely love it.
It was the best experience! All our work was done in 1 day and they did a fabulous job, had a little minor problem and they were right on it and got it fixed. I certainly would use them again!
We recently had a small corner shower replaced. The area that could be used for a new shower was not large enough for showers that are available in any of the big box or retail stores. They came out and measured the area and installed a perfect fitting shower stall that is fantastic in looks and functionality.
Work was done in just over a day. We discovered a couple of errors in the design of equipment they brought, they replaced immediately and without any hassle. Their service people were absolutely excellent and helpful.
Once the salesman came out and looked at our bathrooms, 2 full and 1 1/2 bath, he told us what could be done to renew them. The fun began! They did what they said they where going to do. The man that did the work was very polite,knowledgeable and professional. All 3 of the bathrooms turned out beautiful! And the price was very reasonable for 3 baths. I’m very pleased with the end result. I would recommend them to others.
Did a great job and completed on time, well satisfied.
Good experience, friendly and efficient team installed. Left bathroom clean, removing all debris from their work. Highly recommend .